What stays with your request
We record your email, WhatsApp number, consent time, selected term, device, screen count and the optional note you send. Invoices also store the amount and payment status. We use these details to reply about your request. Please do not include passwords or payment card numbers.
Payment and follow-up
When you open PayGate, your email and invoice amount are passed to the provider. Your WhatsApp number is not included in that payment link. Our private order desk on Telegram receives the invoice reference, term and amount. If an invoice is still unpaid after 30 minutes and the provider confirms it, one reminder can include your WhatsApp number for follow-up.
WhatsApp routing
A browser cookie and local storage remember which support number you saw. Clearing site data may assign a different number. Opening WhatsApp does not send a message on your behalf.
Contact us to ask about or correct the details of a request.